POLICIES
LAYAWAYS:
We offer a 30 day layaway with a 25% non-refundable deposit. The balance must be paid within that 30 days or the instrument will be put back on the site for sale and your deposit becomes a store credit. If you cancel your layaway, the deposit remains as store credit. The store credit is valid for one year. Layaway purchases are final and come with no trial period. We are willing to work with you if you need a bit more time to pay for a layaway, however, this must be worked out prior putting an instrument on layaway. Many of the instruments on the site are consignments. That means they are owned by someone else with The Bass Shop acting as a broker. So all layaway policies are iron clad and serve to protect the interest of the consignor.
RETURNS:
The Bass Shop offers a 72 hour trial period for your approval. However, all returns are subject to a 10% restocking fee, regardless of reason. You must call before returning the bass. The customer is responsible for all shipping charges. This may sound harsh, but this serves to eliminate the “weekend rental” syndrome, minimize buyer’s remorse, and save wear and tear on instruments. It also costs us thousands of dollars a year in fees. So make absolutely sure you want what you are buying, clear it with your spouse, and know that you are buying a bass that is accurately described and professionally set up. Sometimes a bass can go out of whack, especially during summer and winter, so if there is a set up issue when you get the bass, please give us a call and we can talk you through a minimal tweak to make it perfect again. Lastly, if a purchase is made and The Bass Shop has received approval from your credit card company, it is considered a sale, regardless of whether the bass has been shipped or not. So if you decide to back out of a deal after your card has been charged, you are still subject to the 10% restocking fee. In the case of an instrument that is damaged or delivered to the customer with any defects as a result of shipping, The Bass Shop will arrange return of the bass and you will not be responsible for shipping or the restocking fee.
CONSIGNMENTS:
As of January 2025 The Bass Shop is reshaping the scope of items that we will accept on consignment. We are no longer accepting large cabinets and amplifiers. This includes older Ampeg, Eden, SWR, Trace Elliot, Mesa Boogie or similar brands from the '80s, '90s, and '00s that feature ceramic speakers in the cabinets and the heavier hybrid amp designs from the same eras. We simply don't have the room, shipping costs are much higher and shipping these items is prohibitive. Also, because they are heavy, they tend to not sell quickly or at all in some cases. We will accept newer Class D amplifiers and smaller, lighter weight Neo Dymium speaker loaded cabinets. CONTACT THE SHOP PRIOR TO SOLICTING A CONSIGNMENT. IF YOU SHOW UP WITH ANY OF THE AMPS OR CABS DESCRIBED ABOVE, WE WILL KINDLY DECLINE CONSIGNMENT.
Additionally, we are now only accepting basses valued over a $1000 selling price. We are pivoting to more shop-owned inventory and we're going to be more picky with what we accept.
Consignment rate is still 75% of the selling price in your favor. We will buy basses at 60% of selling price, effects pedals at 50% of the selling price. We will not consign pedals.
PLEASE CALL OR EMAIL THE SHOP PRIOR TO SOLICITING A CONSIGNMENT. If you email, please include pictures of the bass as well as a basic description or model name and any modifications.
TRADES:
We’re happy to work out trades! Give us a call and we can get things worked out. Let’s get this part out of the way: Your trade is always going to be worth far less than selling it yourself or consigning it. It’s been that way forever and it will always be that way. Trade values vary depending on condition and overall desirability of the bass you’re trading, but it will be somewhere around 65% of what the bass can be sold for. So, for example, if your bass can sell for $1000.00 your trade value will be $650.00 toward the full selling price of the instrument for which you want to trade. If you want the full $1000.00, you need to sell it yourself on Craig’s List, eBay, etc… If your bass is in worse shape or less desirable, trade value is less. If your bass is primo and highly desirable, trade value could be more. Establishing a value is at the sole discretion of The Bass Shop, but we welcome your input. The Bass Shop reserves the right not to trade.
INTERNATIONAL SHIPPING:
The Bass Shop will ship worldwide. We use UPS exclusively. Customs, duty, taxes, and any other fees associated with shipping internationally, are the sole responsibility of the buyer. Your country will require payment at the time of or prior to delivery. These fees and taxes required by destination countries can be rather high and depend on the individual country. Please contact your customs office for information and potential additional charges prior to purchase so you know exactly how much your total purchase price will be.
*Basses and effects can be purchased directly off of the site and shipping will automatically be applied. However, amplifiers and cabinets vary in size and weight, so if you wish to purchase an amp or cabinet, please email us with your address or destination country and we will respond with the proper shipping costs so you won't be overcharged.
*The Bass Shop ships only to the address given and cleared by our retail platform or Reverb. Our UPS account does not allow for re-routing to a different address by either the buyer or The Bass Shop, nor does it allow for a "Hold at Facility For Pick Up" change once a label is created. This serves as a deterrent for fraudulent orders, which unfortunately, have happened. We apologize for any inconvenience.
